Effective Date: 04-11-2015
At ALVORE.PK, customer satisfaction is our priority. Please review the following policy before purchasing.
📍 Eligibility for Refund
Refund applies ONLY IF:
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Wrong product delivered
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Defective product received
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Damaged item received on arrival
📍 Cases Not Eligible
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Size issue (Exchange allowed only)
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Customer changed mind
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Used, washed, damaged or perfume used
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Sale or clearance items
📍 Time Limit
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File complaint within 48 hours of receiving the parcel.
📍 Required Proof
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Clear pictures and video of product and packaging.
📍 Process
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Review → Approval → Refund/Exchange timeline provided.
📍 Return Shipping Charges
Charges may apply depending on the case and location.
📧 Contact for Refund Cases: alvorepk@gmail.com